Owner FAQs

We will be ready within the first 24 hours after signing the contract.

Our goal is to find suitable tenants as soon as possible. In order to do this, we use various advertising platforms. If you don’t make money, we don’t either.

Tenants need to pay the application fee. We use this fee to enable credit checks and criminal history, and application verification.

We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons. All the gathered knowledge allows us to create highly competitive rent prices.

We have different payment methods: mail, office delivery, or online payments.

Yes, we also prefer direct deposit, we can agree to make direct deposits to your preferred bank account.

Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include criminal history, credit checks, current and past landlords and employment verification. The tests have been chosen to lower the risk of admitting problematic tenants.

Please check with your insurer to make sure that you keep the coverage. Before starting to manage, we need to see proof of your insurance. Your insurance won't cover the tenants' personal belongings. That's why all our renters need to have adequate renters’ insurance. This greatly helps to solve emergency issues.

First, your tenant needs to successfully get through the screening process. When that goes well, they are obligated to pay the full security deposit. Also, they will get an appointment to sign the lease agreement. They need to read through the legal document and agree with all the terms. Sometimes there are extra fees involved. In this case, they need to settle all of these things when signing the agreement. Prior to receiving keys, the tenant will transfer utilities into their name and provide us with proof on (change to of not on) transfer.

When your tenant moves out, we inspect the property's condition thoroughly. They will get the approval along with the returned security deposit. That holds only true if there are no damages found.

We do move-in and move-out inspections. We do an unlimited number of drive-by inspections. This way you can ensure the property remains in good condition. Additional inspections can be done for a fee.

Our lease agreements contain strict rules about rent payment delays and failures. Tenants have to quickly pay the late fees after receiving the notice. Continuing payment default results in eviction. Our tenants are informed upfront that the rent is due on the 1st and eviction process is started on the 4th.

We will repair all damage using our licensed and professional partners. If over $400, before the repairs begin, we'll inform you about the details. When we get your permission, we'll begin the work immediately (take out: at the earliest moment possible). All maintenance and unexpected repairs are done using high-quality vendors at their best price.

You are able to access a multitude of reports when you use our owner portal. These reports include regular statements for income and expenses.

(take out- Allowing pets and smokers isn't something you would be obliged to do.) When it comes to pets, you should keep in mind that being too strict could cost you a considerable amount of prospects. We forbid smoking in all the rental properties. If we find evidence of smoking, then the tenants have to pay for any relevant damages.